Joan, no contests. One, I think she was the better character with more honest and clear motivations. I didn't agree with her treatment of the prisoners at Wentworth, but I understood where her hatred of prisoners came from. Vera was far less relatable on that front.
Two, Joan was just a better villain. Vera was all bark and no bite - she would put a prisoner on a charge, take away their privileges, but that was pretty much it. Joan, on the other hand, could and would mentally and physically beat a prisoner down, and enjoy every minute of it (cf. the Zara Moonbeam storyline). Plus, let's not forget, the black leather gloves. You could tell the prisoners had no fear of Vera, but watch episode 413 (when Joan comes back after being lynched) - the prisoners all collectively shat themselves when Joan walked in. It was very entertaining to watch.
Three, Joan, despite being the main antagonist of the series, was also the most layered and fleshed out of the characters. She was also far more honest, emotionally, than Saint Meg. Joan only trusted those who were worthy of trust (or at least not proven themselves to be untrustworthy). She loved kids, to the point that she was willing to lose her job over Ruth Ballinger. She loved dogs (you can see how truly devastated she was when Major died), her dad (she was willing to put her job and her life on the line for him), and her girlfriend.
Four, while I like Fiona Spence as Vera, I love Maggie Kirkpatrick as Joan. The way Maggie portrayed Joan was simply brilliant. The body language, the physicality, the facial expressions - I loved (and still love) watching Joan.
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