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Do you use those self-serve checkout kiosks when you go to stores?


I do. Only because I'm an introvert and don't like much social interaction. 😎

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almost always because they are usually much much much faster for me

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Sometimes. I mean if you ever go to Walmart it's pretty much mandatory since they only have two cashiers in the store.

I've used them at fast food places before and I like it because I can ensure the order is entered correctly, same thing with ordering food online.

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Yes I do, but my parents prefer cashiers.

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I swear by them, plus self scanning as well. Far, far quicker to check out and get out of there.

I had an elderly neighbour who I tried to persuade to see the benefits of it, but she wouldn't have it. Too stuck in her ways.

One of her arguments was she liked the interaction with the staff at the checkout, many of whom she knew. That's all well and good...but its also part of the reason why the lines at the checkout are so long.

Can't remember the last time I queued at a checkout.

And to those who always complain that self service checkouts don't work, either you have no patience or you are brn unlucky. 98% of the time I have no issues, but there will always be the odd teething problem.

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My dopey bank decided to place the tellers out in the open to make things "friendlier". Now, the lines are extremely slow because customers (aka: elderly women) are chatting away or asking a zillion dopey questions.

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They live in their own little world and forget that the tellers have jobs to do and that there are others waiting in line.

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There is often no option otherwise where I live. There are not enough workers willing to take the job as cashiers so, it’s self-checkout only especially at night

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No , I do not, even if I have to wait a little bit longer.

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Only if I have to, otherwise I will wait for a human. Human interaction is healthy you know.

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You would queue up for a long time to speak to a cashier?

As I said earlier, the sort of people who want to talk to cashiers are the ones that hold up the queue.

Some may say such people may have no family or friends to talk to, and hence this may be the only human interaction they have.

I can appreciate that and I am not being harsh, but I want to shop and go. So self service suits me fine.

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Then your shopping experience is cold and only transactional.

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It's business. Business is "cold and only transactional".

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As the checkout experience should be. I can walk around the store for an hour or more, browse, take my time, chat to people I may know etc.

But when I get to the checkout I am ready to leave.

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Bingo. One of the banes of working in retail is the β€œlonely guy,”—and, yes, it’s almost always a male, because women are socially smarter. He comes in every day, wastes your time asking the same questions, and never buys a damn thing. It is sad, but it’s also annoying.

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But too much is overwhelming. I'm like a battery. I need to recharge.

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They make a lot of errors and waste your time.

We recently used it to save time and had to wait for a floor manager to come figure out the issue. That took way more time than if we had waited for a human cashier.

I find these things very annoying and also I already have a job, how’s about the store rings it all up, bags it and takes my money in exchange?

That’s called transacting business.

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