MovieChat Forums > General Discussion > Any techies here?

Any techies here?

posted a year ago by ColumboKate (5787)
12 replies | jump to latest

My laptop won't recognise my Internet.

I reset network settings and firewall settings. It says I'm connected to my WiFi but when I try to go anywhere online it says my Internet is blocked. It's fine on my phone and my tvs. Any suggestions?

It's a laptop I bought in the past year so it's not an age related issue.

The only other issue I can see with it is that the date and time are wrong. It says it's the 4th April 2023 and that it's 10:36am (it's actually 11th September 2023, 3:49pm uk time).

I don't use it much so this could be the last time it was used and had battery power but I've no idea tbh.

EDIT

I've reset the router also. When I click a webpage it says it cannot connect to that page's DNS. Troubleshooting says firewall is blocking the connection. I've run a health check and all appears OK 😵‍💫

**EDIT** I uninstall my vpn and tge Internet was functional again. I've reinstalled it and all OK so far 🤞

reply

[–] Daft_Munks (4839) a year ago

Have you got another way of connecting it?

reply

[–] ColumboKate (5787) a year ago

No, I don't have a cable.

It always worked fine before.

reply

[–] parkerbot (10715) a year ago

Well you could take the laptop to a friend's house and try to connect there and see what happens.

Downloading pirated copies of the complete run of Step By Step has consequences.

reply

[–] ColumboKate (5787) a year ago

I took it to work yesterday and it wouldn't connect. I just thought it was because of their security or something but it won't work at home either.

reply

[–] Daft_Munks (4839) a year ago

Maybe the internal modem needs replacing.

If everything else works but it's just the laptop that won't connect to anything then I can't think what else it could be.

reply

[–] ColumboKate (5787) a year ago

It's barely been used though. I've not downloaded anything dodgy to break it .

reply

[–] Batfleck (1538) a year ago

delete the network on your computer and renter the password and try and reconnect

reply

[–] ColumboKate (5787) a year ago

Yeah I've done that. It did improve as before it said my router was off and afterwards it connected.

reply

[–] DoctorThirteen (15297) a year ago

I had a similar thing with my laptop a while back. Lasted for a couple of weeks. Everything said I was connected, but as soon as I tried to access a site it came up no network access, although everything still looked okay. Took it to my parents' place (three miles away), it worked fine. Brought it back here, nothing. I contacted my provider (Vodafone, UK). Turned out it was down to network maintenance work (mast replacement/relocation).

reply

[–] ColumboKate (5787) a year ago

Even though its not affecting other devices?

reply

[–] DoctorThirteen (15297) a year ago

My laptop is the only one on Vodafone, so everything else was fine.

reply

[–] ColumboKate (5787) a year ago

Oh. Mine's all connected to my talktalk router 🤷🏻‍♀️

reply