I’m Going To Give This A Chance, Also Get This Area Rocking

First: I LOVE the restaurant business and the hospitality (restaurants, nightclubs, hotels, bars, casinos, theme parks) industry! It’s the most complicated, fascinating, people-orientated industry on earth. This show has the elegant, high-end restaurant industry CLOCKED. Customer service, which includes product knowledge (e. g., wine knowledge and the ability poetically to describe the taste and bone fides of a vintage to your guest matters, and SELL, paramountly) is EVERYTHING. The 22-year old Tess, who left Podunk to move to The Big Apple? Not sure yet. Simone, the amazing, secure, brilliant, probable mentor to Tess? Most impressive. She is dominant, challenging, but also supportive, nurturing and caring. Oenophile, hospitable, strong, caring, and, yes, brilliant, Simone is why I tentatively endorse this series. She sparkles like a Veuve Cliquot Grande Dame!

And then there is Howard, who owns and creates his W22 restaurant. Restaurateurs are fascinating people, and so are chefs. Restaurateurs have a vision, and a passion. They want to take care of their guests, and they believe they know the best way to do that. I think that they are usually right. So how Tess, from Podunk, is going to fit in with a Haute Cuisine Manhattan restaurant, with Howard, and, most of all, with the brilliant, inspired and mentoring Simone? I, for one, want to see. Howard, and, not surprisingly, Simone, are insightful people, who see the customer service potential in Tess. Customer service, and empathy, are literally priceless in the hospitality industry.