I'm from KY and remember when this happened
Now I have never met these people and have never been to Mount Washington but I remember when this actually happened. I was 15 and it was all over the local news and everyone was talking about it before it caught national attention. Everyone in my school was talking about it and I actually took a psychology elective and for a class we debated and discussed it. My basic opinion about it was why would the manager think that a cop would ask a citizen to do this. No cop would do that obviously. And that the manager felt slightly more important and special because she was helping a cop. The movie to me kinda hinted at it because she develops this weird relationship with the caller and she makes it seem like she is stopping a serial killer. I mean, even if she did steal how much would she have stolen exactly? Is she going to go as far as to stick something like 20 or 50 dollars up her vag? It made me shout to the screen: What are you doing!?
Anyway when this movie came out and everyone had trouble believing it, it brought back so many memories of watching the news and my dad constantly yelling at the tv and calling the manager and her fiance a "D U M B A S S!". It also makes me ashamed because of course it happens in KY and makes us all look like dumb rednecks. And I think it is great that a movie is creating this much debate and discussion. Not a lot of movies do that now a days. Sorry if this is rambling but just wanted to give you a perspective for someone who was around the area.