MovieChat Forums > Compliance (2012) Discussion > According to wikipedia, the real manager

According to wikipedia, the real manager


was awarded $400k after suing mcdonalds for failing to notify her of previous similar phone hoaxes. this is the real stupidity of the whole story. i could understand them being fooled by the phone caller, but cmon, why does the manager deserve any money - what suffering did she incur?? ridiculous.

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Other than the victim being ridiculed by dummies, this is what really irks me about the real case. The mansger should have gotten some jail time.

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Exactly what *crime* did she commit? McDonald's had a manual rule about no strip searches, but McDonald's isn't a governing body; it's a corporation. She broke their rule, but the victim consented to the things her manager asked of her. What she did wasn't morally right by any means, but she didn't do anything because she wanted to or was enjoying it or was involved in a conspiracy with the perpetrator. She was manipulated by someone impersonating a police officer and her conscience told her that helping the police was the right thing to do. She's not entirely blameless, but what would you have had her go to jail for?

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Really? What would I have sent her to jail for? Stupidity. Her idiocy caused more trauma in more lives than she could ever possibly repay. But since stupidity is not a jailable offense, I'd say stick her behind bars for the unlawful search. If you read the actual story, they indicate that the girl was sobbing and begging the manager not to make her comply. To that end you may even be able to make a case for torture. The young woman was detained against her will, falsely accused of a crime she didn't commit, strip-searched by strangers and made to perform sexual favors under the guise of "compliance"? Please.

Our laws don't always afford for justice, but sometimes I do wish that a judge (or jury) could just take a look at an entire case and say that for the given set of circumstances, this is your punishment. You may not be able to articulate what this lady did wrong exactly, but it was a lot. Her refusal to do the right thing (the good samaritan law) is on par with the Nazi mentality of "just following orders".

This lady was a piece of garbage. She deserves to be in jail like every other piece of garbage that has ever served time for trauma caused to others. But instead she collects a fat payday because of the intricacies of the American legal system.

Liberal-minded is not synonymous with open-minded.

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Louise helped her get off too. She was up for a sentence for wrongful imprisonment or something like that, but Louise argued for probation b/c she considers Summers a victim too. I got to say, details like this bother me. This isn't tribalism. She didn't just commit a crime against Louise, that is why it is the people of Kentucy (or insert relevant state for another crime) vs. such and such. Society is vulnerable to an idiot like Summers doing this BS again. She may just be a good actress, but I think she is largely a colossal nitwit and not so much a vindictive *beep* who used this situation thinking she had some police sanctioned revenge on her hands only to have it blow up in her face. Still, could be some of the later too. Atleast this is on her record, though with her big money win she won't need to worry about a job anyway. Probably a good thing. I wouldn't want her as a boss.

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' The young woman was detained against her will'

She wasn't detained against her will, she went along with everything. She was asked if she wanted to do the strip search in the office or at the police station and she went along with the manager strip-searching her and everything else. She wasn't forced, she was told what to do and she did.

She WAS psychologically manipulated, so was she stupid...it's not something we can answer. They were ALL manipulated just like soldiers in ANY war are (they kill because someone in authority tells them that these people are the enemy so they just go along with it).

Look at the Milgrim Experiments or the Stanford Prison Experiment...we can all say they are stupid but we weren't in that situation. The human mind is complex, we can get manipulated. Look at those psychological experiments and at the soldiers in any war, especially during WWII and you'll see how easy it is to manipulate the human mind.

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Yeah but not in the real case. In everything i read, they state pretty clearly that in the real case she was bawling and begging not to be searched.

Liberal-minded is not synonymous with open-minded.

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She wasn't detained against her will, she went along with everything.
You need to read up on the terms coercion, consent, and force. You'll find that while she may have "gone along with" things under duress, coercion and force don't have to be physical and the duress itself removes consent.

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No she didn't she asked to be taken to jail. She pleaded with Donna

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If being stupid was a jailable offense, The lady who got strip searched should be serving life in prison!

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The lady who got strip searched was weak, but not stupid. I'm fed-up with the victim blaming, people are having no empathy at all. I wasn't in her position, but if a young girl in a small rural area where everyone knows each other is doing overtime at McDonalds, she is in a vulnerable position. The million times cursed bastard who did the calls used to call fast-food restaurants in rural areas PRECISELY to target vulnerable people.

The girl needed the job, so she obeys the manager. Once she is naked, she cannot go out, because in a rural area where everyone knows each other (and possibly goes to church on Sundays) she doesn't want to do that. She is ashamed (though she has no reason to be).

Once the fiance enters and threatens and makes her do weird stuff and finishes beating her, she's so scared that she goes into terrified mode and just wants to get out. She gets "tunnel vision" syndrome where she only sees one way out and every other possible solution disappears from sight.

There are three answers to fear: freeze, fight or flight. In males, fight or flight is more common. In females, freeze (and therefore compliance) is more common (from an evolutive point of view, females who froze got raped but survived: male who froze were killed). An 18 year old with money troubles who needs the job and lives in a small town was the perfect victim. And the sociopathic caller had the luck to find a guy who wanted to do the abuse with the excuse that someone else was giving the orders. At least that one got 5 years in jail.

I wish the manager had got at least one.

The adults failed. The girl was weak, but she was in the vulnerable position. The *beep* adults should have done better.

I like to think I wouldn't have done such a thing in her situation. But then again, I am NOT in her situation. My mom has a job and makes decent money. We have national healthcare. I don't need my job badly, if I lose it it's bad, but it's not the end of the world.

Fear can do terrible things to the human mind. But that doesn't mean the victims are stupid: it means fear kills the mind. It's completely different.

I wish you didn't call the victim stupid: when we think "this couldn't happen to me", we fail to protect other vulnerable victims.

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"Exactly what *crime* did she commit?"

Felony false imprisonment. Summers could also have been found guilty of assault. She was fortunate to not have an aggressive DA and was allowed to enter an Alford plea for unlawful imprisonment for which she was given probation.

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I'm sorry the victim did not consent if you look at the actual video. This girl is crying, laying her head on the woman's shoulder

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are you kidding me?

the crime of course is "accessory to statutory rape", one could even judge as "statutory rape".

"laugh and the world laughs with you. Weep and you weep alone." - Dae-su Oh

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the manager was obviously an idiot but doesn't change the fact that she also was victimized.

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Well I sure after the manager got cash

the other people did too. That why the first law suit the most important

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The manager was not victimized, she was just a damn idiot.

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That's not even relevant. Just because some one is stupid doens't mean they can't be victimized. What you are implying is that people who are not intelligent can't have crimes committed against them, which is just wrong.

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I watched that video. I don't think she is an idiot. She seemed almost like she didn't care when the girl was pleading. Almost like she was enjoying the girls torment.

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Exactly, hence, the manager was not a victim and deserving of no money.

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She was a victim but by bringing her non-employee boyfriend into the situation and leaving him alone with that girl is beyond the pale of stupid and irresponsible. She should have gone to prison just for that alone.

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A victim should never be put in prison. Being stupid is not a crime.

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well smoking marijuhana is against the law in most countries, and yet marijuhana has killed exactly 0 people.... if your stupidity can kill people and do them harm, you should be punished...i mean wth..... would you guys do any of this even if it was the real police asking you to? i am dissapointed i was hoping humanity was at a place were we fight together against people who want to push their will unto others......

do you know why the law is how it is? its because the man said so....you didnt choose the law, god didnt choose the law....the man who profits from it chose the law.

if we put stupid people into jail instead of kids who smoke a joint, the world would be a safer place. and anyone who thinks that someone else knows better what he wants is stupid in my book. if you dont want to strip search someone, you tell the police to piss of....they cant make you do *beep* you can either be a man or a sheep. no one will punish the manager since the man wants you to be sheep, he doesnt want you to question authority....he even rewards you for it, like he rewarded the manager.

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Of course the manager was victimised! She will have to live with the knowledge that her actions contributed to the traumatic sexual assault of a young colleague, and that her 'fiancé' took part in it. She wasn't an evil person, merely a gullible one who was already primed by the management's authoritarian structure to be anxious to comply with what she was told. I imagine she has felt horribly guilty and ashamed every single day since, and for what? Some sicko's masturbatory fantasy? The fact is she was a victim too- of the malicious caller, AND of the arrogant and uncaring corporate structure which didn't see fit to warn and thus protect its employees from a known predator, despite being aware that he had committed the same deception on around 70 other occasions, many in their own restaurants.

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When she jumps off a bridge citing this it can then be believed she has lived with this in a bad way.

Why did the story give us the insight into the managers distaste for the young woman before the call. Was that just artistic licence or were we being advised about ingrained attitudes of a certain type of person.

Had this young lady been her very favorite person this may not have happened.
The manageress in this case was someone promoted above their ability. Is that the PETER principle?

I would however think that if I had been the managers boy friend i would have really enjoyed myself and do a bit more punishing.

She should use her HARD EARNED award to stay in care home manned by people in white coats as she is really unfit to mingle in the cruel world outside. Just imagine her being told by an authority figure to go and **ck herself.

The perpetrator however has actually no right to be breathing air. Anyone of that sort of sick mentality should be removed. No I am not an Adolf lover.

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I've never seen the movie but I remember seeing the tape of what happened years ago. It's like the girl was naked and barely covered up and the manager doesn't seem to question any of this. At some point you have to question what is going on when there's a naked girl in an office in a McDonalds being held against her will. It should have the been the manager who actually tried to help like maybe call the police and ask if they know anything about this.

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Read your own post. It says VICTIM, not manager.

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[deleted]

It's pretty silly to expect a company to 'train' employees not to take orders from unidentified people over the phone.

It's strange indeed, because ignorance of the law is not a defence if you commit a crime, so if the government isn't responsible for making sure people know the law, and can just assume people will know or find out on their own, then why is it okay for a company to be required to make sure their employees know these kinds of laws, which don't even pertain to company activities?


"I'll book you. I'll book you on something. I'll find something in the book to book you on."

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Completely agree. Problem is that people these days simply don't take personal responsibility anymore, and blame everyone around them - especially companies. Don't get me wrong, companies absolutely are responsible for what they are doing (I'm looking at you, Monsanto!), but how can they be held responsible for every single action of their employees?

Fast food employees usually receive a manual that includes company policies. Shouldn't they then be responsible for following these rules? Or is "the company" (who? The CEO?) supposed to strap every single one of their employees down on a chair while they have these policies read to them? Even then, having made sure that the employee is absolutely aware of the policies, how can they make sure that the employee will follow them?

And that's company policies. Why should companies be at all responsible to teach their employees the law, and be responsible if their employees don't follow it?

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I think the real victim in the actural event is McDonalds, for hiring some stupid staffs who doesn't have an utter common sense, and end up paying millions for something that wasn't the company's fault.


Classics are names that everyone heard, yet most have never seen!!

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I agree, though I don't care about McD's considering all the grant money and tax subsidies they get from our tax dollars, just BS that idiot manager got anything. She and anyone who does not question this is a colossal nitwit. I think she also enjoyed humiliating the girl. In the interview, she was defensive and contemptuous towards the girl and expressed no remorse or sympathy, just cried victim as though she bore no responsibility and was the only one who suffered.

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OFF TOPIC

"I don't care about McD's considering all the grant money and tax subsidies they get from our tax dollars"

What grant money are you referencing here Kronos? I hope you're not talking about the Ronald McDonald Charities House. McDonald's, incidentally, paid $2.6 billion in taxes last year, which proved to be a 32.6% income tax rate. Microsoft typically pays at around a 24% rate despite making 3X the amount of income. Exxon-Mobil paid a 39% rate in 2012.

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Please tell me you're trolling, or admit you haven't read anything about this case. Also, think about your perspective on these events. Have you ever been in legal trouble? Have you ever had to talk to a police officer over the phone or in person?

The perpetrator of these phone calls impersonated a police officer, who is an accepted authority figure to the majority of Americans--particularly people who have never been personally given a reason to mistrust them. The people involved in the incident were not career criminals who knew any inner workings of law enforcement. REAL officers use tons of manipulation techniques every day to get confessions or get permission to enter residences/search cars without warrants. If you're inexperienced in dealing with them, it's easy to fall for it, especially if you're a law-abiding citizen and certain of your innocence. We've been socially trained to try and prove our innocence to the police rather than what's really supposed to happen: They have to prove we're guilty.

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Really good points. Most people are that gullible b/c society has raised them to be. Guilt by suspicion causes us to prove our innocence, b/c we are also taught we should have nothing to hide from authority. Sounds pretty subversive of our own laws.

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You're right, but I've been on the receiving end of cops who wanted to bust somebody for something and used intimidation and manipulation and threats to try to get me to confess to something - or give them a statement that incriminated someone else.

....I deleted part of my post here because I decided I shouldn't really share it with the world no matter how anonymous I might think I am on imdb......

I was inexperienced in dealing with cops, but I'm not a total moron. I have never been arrested and didn't want to have anything to do with that place. I didn't even have any direct knowledge of the incident that caused someone to place a call to police.

They tried to make me the rat and I simply refused to play along with them.

......more redacted words here.......

I was leaving when the first cop showed up. He was a state trooper and asked for my ID and told me he would run it real quick before the city cops showed up and turned the place into a circus. I don't remember his exact words, but that is the gist of what he said.

He was walking back to my car to give me back my ID and let me go when all of a sudden the city cops swarmed the place and detained me for another hour or so.

I would say hilarity ensued, but I was not very comfortable while the cops prevented me from leaving. I was in my car pointed towards the exit with the engine running for most of that time until one cop reached in and grabbed the keys out of the ignition and really started grilling me.

If I had left even 30 seconds earlier, I probably wouldn't have even noticed there were cops going there.

That and a few other incidents (mostly, minor traffic violations on my part) convinced me that the state troopers were professionals and the city cops were just dicks (no pun intended).

And that's not to say the state troopers who pulled me over gave me a break. I don't think they ever did. If they pulled me over for speeding, they wrote the ticket but they were professional and courteous - and they didn't pull me over unless I actually had committed some sort of traffic violation.

City cops? They're actually a mixed bag but most of them are a s s h o l e s. If you're a victim of a mugging or a burglary, in my experience they are completely useless. Even if you're a victim of a hit-and-run auto accident, the only thing they're good for is to take an accident report to give to the insurance company. Oh, there are witnesses who got the license plate number of the guy who hit you? Yeah, the cop told me flat out they weren't even going to bother to follow up on that. He said since he didn't see it happen, he wouldn't take the word of a security guard who did see it. B-b-but there are parts of this guy's pickup truck sticking out of my bumper. You're not even going to visit the guy and see if his truck is missing these parts? Nope, sorry citizen. If you're not a cop, you're little people.

And cops wonder why people hate them.

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"Leads? Yeah, sure. I'll just check with the boys down at the crime lab. They've got four more detectives working on the case. They got us working in shifts!

'Leads'. "

HAIL SAGAN

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Well you're not alone. In fact someone once said, DON'T TRUST COPS... and that was the only smart thing this person ever said. Same situation with me. Back in december CHRISTMAS... i was stranded in the ghetto of a gang neighborhood, and i was kicked out of my girlfriends apartments because her mom and the brother stole my prescription pain killers. All they had to do was shut, lock their door. The cops didn't do S h i t... AND ITS HIGHLY ILLEGAL TO STEAL CONTROLLED SUBSTANCE, PRESCRIPTIONS ETC. The cops took long to get there even after i had a huge huge device thrown at me in the apartment. They were also laughing at me i was trying not to cry. Most of all, they grilled me about my sex history, things that were non of their business!! Last they said they could only search the apartment if they had personally witnessed it. It cost me 600 bucks. You'd be surprised how useless police are. Most crime is legal. Even rape.

First 5-10 minutes of the movie i knew the guy on the phone was fulla b.s. I truly think the people who complied were total sheep. people need to learn their rights! No cop would EVER ask a civilian to do a strip or cavity search on someone. And its your right not even to deal with them cuz they can be so manipulating and untrustworthy.,.,.

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Thanks for sharing your story. I hope I didn't sound like I was calling people who haven't dealt with cops before morons; that definitely wasn't what I was trying to state. It is a very scary situation, even more so when you're innocent of something, I think.

"If you're a victim of a mugging or a burglary, in my experience they are completely useless."

I can agree with that from first-hand experience. I had enough evidence in my home to show an officer the face and name of the person who burglarized my house, but all he did was give the descriptions of stolen items to local pawn shops and even accused my spouse of "stealing" the items for personal gain. Every time I've dealt with law enforcement, I walk away feeling violated, and I've never even so much as been pulled over for speeding!

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Lily, I love your userid......"Life and Times of Judge Roy Bean" is one of my favorites.

For the most part I've had the utmost respect for officers and I've had contact with quite a few over the years.....I definitely drive too fast and that has been the majority of my experiences. I've had a couple of occasions where the officers had ample opportunity to abuse their power, but I was treated fairly by very professional law enforcement officers.

The exception was two incidents in Detroit that were absolutely ridiculous. Both instances were in the late 1980s and I also believe the attitudes and behavior of some of the Detroit police contributed to that city's becoming such a hell hole.

My pregnant wife and I were crossing the street, in the crosswalk, with the "walk" sign on when a Detroit cop car made a left turn in front of us causing me to pull my wife back to avoid her getting hit. It had just rained and the streets were very wet and we were sprayed by the water the car's tires were picking up. I yelled *beep* and the cop car stopped half a block away and backed all the way up the street. The cops got out put me in handcuffs, threw me in the back of the car. Then we had this really stupid conversation about whether or not the streets were wet. The vote was 2 to 1, and even though my clothes were wet, I lost that vote.

I was threatened with being jailed for interfering with a police officer and if their computer showed up any charges or warrants, I'd be hauled in. I decided I would comply with all this stupid BS, and cut my losses. My wife was standing on the sidewalk sobbing and a crowd had gathered.

Not the same as the incident portrayed in the movie, and frankly, watching the movie made me wonder how anybody could be so stupid as to comply with the caller. However, I can tell you that I've been in a situation where I was holding no cards and it was best to just fold.

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Lilylangtree, I agree that police officers manipulate people daily and your points might apply in this situation if a uniformed police officer had shown up in person but this was just someone on the phone telling the manager, Donna Summers, to do things of questionable legality. In order for her actions to have been legal, she would need to have been at least temporarily deputized. I might expect a 9-year old to fall for this prank phone call but not a woman in her mid-forties. Also, Summers wasn't just fooled for 5 minutes, this went on for several hours. It is also important to remember that it was Summers, not the prank caller, who decided it was Louise Ogborn that was suspected of a theft.

However, the manager Summers completely loses all credibility when she calls her live-in boyfriend, Walter Nix, down to the McDonald's and then leaves this man alone in the room with an undressed 18-year old Louise Ogborn (By the way, Nix was in his early forties at the time but is bald and obese). The teenager was then spanked, forced to engage in calisthenics and oral sex. This is so outrageous that one wonders at what point Summers would not have obeyed the caller's demands.



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[deleted]

Why do you have to be trained to not be a victim of a prank phone call? That's so silly my last job didn't train me how to get through life, they just cover the basics. These people are stupid.

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To Mcdonald's that money is the equivalent amount of $0.15 cents to us. It is funny because I tripled my income and when I have to pay for something people make a huge deal out of it when it is really nothing to me. The same applies to these corporations when they get sued I bet the suet thinks they screwed the corporation and won when the corporation probably doesn't even notice that money.

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She was also a victim, she is probably traumatized for life. She has to live with what she allowed to happen. Everyone at the restaurant was a victim.

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