The story took place in a strange undefined multi-dimensional limbo
Basically where the story and film was set was so undefined, off-hook and contradictory, it really got on my nerves.
Someone here suggessted it took place in Italy, because that's where the villa is, but as you may or not know, everything else clearly points to Austria as the location, because all cars had fitting license plates, and many other Austrian elements were shown. Yet every character spoke native English, even the young guys at the pool table, they sounded like kids from Brooklyn or something. And Virgil and Claire were quite obviously British, as Virgil even was the archetype of the upper class British gentleman, yet it's never explained why Virgil lives in - what appears to be - Vienna, why he has his apartment there, etc.
So my suggestion to the director, and I'm sure he'll check on the IMDB boards, for the future, is to make clear where your films' plots are located in, and implement it with consistency. Because this film felt like it was set in a weird parallel universe or a place with an alternate timeline, very similar to that Star Trek episode where there is an alternate timeline.