Emma, to me came across as wanting to hurt others for her amusement & gain. If that's true I don't see her as being very loveable. But perhaps this Emma was perceived that way by only me. Certainly wouldn't be the first time!!
Of ALL the Austen heroines, Emma has the MOST compassion for others!
She wants nothing more than for ALL her friends, family, and neighbors to be happily married. She is accused of "meddling" (mostly by her father, who doesn't want her to be hurt, either physically nor emotionally, and by Knightley, who wants her to mind her own business and leave others to come to their own decisions). Both are heavily invested in Emma, and her welfare is their prime motivation. However, they are both frustrated in their lack of direct influence on Emma! [Have you EVER tried to get a "young" person to do what you want them to do? Not the easiest task in the world!]
Emma has "high spirits" because of her very young age! She is "brash" because of her very young age. It is very easy for a "young person" who has too much authority, too much free time, and too much comfort (money) to become "brash" and "willful."
First, Emma has assumed the responsibility of running a large home at a very young age. She is often "wrong" but she is also highly intelligent and has no females to advise her; therefore she is on her own! Earlier, her sister was a confident (also, older and "in charge), but since she married George Knightley's younger brother, John, and has moved to London, there is no one else. So, Emma "barges ahead" doing the best she can, and living with less than spectacular results. Happily, her father has enough money to "paper over" any errors.
Second, Emma spends her free time trying to "arrange others' lives." And, because she is so very young (and inexperienced in matters of the heart), she is actually interfering, but believes she is "helping" others. She became frustrated that her plans were coming to naught! She thought she knew what was best for everyone else and when they "didn't cooperate" she was confused and behaved with a bit of "foot stomping" annoyance when they refused to do what she wanted (such as falling in love with HER pick instead of THEIR pick).
Her father sees little harm, and George Knightley generally suffers in silence UNTIL Emma made the colossal error of mocking Miss Bates (who, as Knightley points out, has "no other options" and is dependent on others). That kind of nasty snobbery is unacceptable to Knightley (and completely wrong for Emma to do) and he simply must stop her, before she "develops a habit" of meanness. (As many do, without even knowing they are doing so.)
Emma would NEVER (knowingly) hurt anyone which is why she was devastated when Knightly took her to task for doing that very thing. Emma finds that she is jealous of Miss Jane Fairfax which confuses her; she was not used to being jealous of anyone. She became annoyed at Miss Bates because of her relationship with Miss Fairfax. In fact, if you go back to every "annoyance" (whether it was Miss Harriet Smith, when Emma thought she was in love with Knightley, or Jane and the harpsichord as a gift, or Mrs. Elton, the awful preacher's awful wife, and how she addressed Knightley, all of Emma's consternations hinge on Knightley! She was "in love" with George Knightley, but was too blind to see it and was irritated with any female who "took up his time" or "captured his interest."
George Knightley has loved Emma all of his life, but knows he may be "too old" for her. He loves her also as a "sister" and does not want for her to develop "nasty" habits that will interfere with her ability to achieve true happiness, which is why he "scolds her" when he sees her venturing astray. He also wants her for his wife (eventually) and wants her to be happy until then, and knows that some of her "habits" and "ways to pass the time" will come to no good (since he is older than she is) and feels a need to "correct her" (since she has no mother, and her sister is in London, and her father is "out to lunch"). In the same way that Emma "can't help herself from helping others" neither can Knightley help himself from helping Emma. They are both caring people. When Emma finally "meets her match," we are relieved because NOW she will understand what love REALLY is, and leave others alone, to find their own happiness.
For someone who has never "seen the sea" the look on Emma's face, when Knightley takes her to the bluffs, is priceless. We can only imagine what else Knightley has in store for "his Emma," who has seen nothing of the world. Emma in London! Emma in Paris! Emma in Scotland! They have a lifetime together, to see the world. Probably the nicest couple, with the least to prove (since both are "comfortable" and have loved no others) in Austen's repertoire.
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