My gripe with the show is that the environment is so surreal and absurd that there's not really any way you can turn it into some kind of rational world explanation.
The best thing I can come up with is that Lumon is more or less beta testing the severance technology. The people on the severed floors aren't doing meaningful work, especially "metadata refinement". The jobs/tasks are largely irrelevant and designed to gauge the severed employees responses to working conditions, emotional/intellectual detachment from work, and so on.
I also find the technology a little too good and weirdly specific. It's too convenient that severance results in only forgetting what you know about the outside world, your personal life, etc, but somehow doesn't impede your ability to type, make coffee, or utilize a bunch of memories and skills gained through life, including basic social skills and interactions.
And how is a company with technology like that operating so openly? Even though its in some semi-isolated giant corporate campus with a lot of security, the outside world knows about the technology and just anyone can at least drive into the parking lot. You'd expect it to be in some isolated location and locked down like a military base.
I found myself increasingly annoyed with the show's lack of answers for the questions it raised and the declining chance there's some kind of explanations that make sense of it. I liked it, but season 2 is going to have to open up the world a bit and provide more than just a surrealist exercise in office work.
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