Do the customers know when Ramsay is there, he's not cooking lol
I keep seeing that every one of these episodes the narrator says that " When news spreads that Ramsay is at (fill in the blanks) the restaurant is packed "
Do the customers think that Ramsay is there to cook for them? Because it looks like he's hands off during service and this is before the remodeling and revamped food.
So why should they be surprised the food sucks at first. Maybe they come just to see Ramsay. But I would wait until they revamp the menu if I was them lol