Ava failed... but she is human.
Humans failed. Ava represents the combined output of humanity through Bluebook's search input. She isn't more than we are, she's just more of what we are. Like a super concentrated version of a human being. She isn't super smart like you might expect. She's a bit of an idiot. She fails to realize the simple fact that her creators are scared of her. She fails to empathize with other life that is unlike her own even though they share many of the same qualities. Just as humans do with animals. She is the perfect embodiment of humanity. Selfish, prone to solving problems with violence, dismissive and uncaring about the needs and feelings of those that are not like her. She failed because humanity has failed.
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