The people who went through this
Just watched 'Pilot Betrayed', and the ending is heartbreaking. What happens to the people who ended up in an accident, sometimes being a cause of it, is the most emotionally troubling part of the story, and the producers know it.
I felt compassion to the air traffic controller in the LAX crash ('Cleared for Disaster'), because you see how *beep* their job can be: routinely overworked, the tech that should assist you is broken, the conditions are challenging because nobody gave a serious thought about improving them, and when you screw up, people may die. Peter Nielsen got murdered in addition to being on the receiving end of this.