This movie lacks warmth and magic
First off, Dorey's character was not very likable. Her reaction to the proposal was horrible and there really wasn't a scene that showed why she was the way she was. At least in the original, the whole speech Doris gives about believing in Fairy Tales was told so personally, and one could conclude her dreams where broken.
The Fred Gaily character was okay. Susan's character was a bit over the top for my personal liking. Now, as for Kris, I thought this version he was "okay" at best. I was so dissappointed after his scene w/the deaf girl. He looked at her sadly as she walked away. Santa wouldn't look w/pity upon a child, especially one he just made smile. This scene lacked the magic of the original scene. In the original, when Santa speaks Dutch, it's magical and gives a warm and fuzzy feeling. You can't help but feel touched to the core.
The court hearing seemed out of place. If I hadn't seen the original, I wouldn't have even understood the court scene in the remake. The remake version should have been about an assualt case, not a mental hearing. His mental being seems to be an after thought. The judge doesn't even rule that Kris is Santa, only that Santa could be real. Never does he say that Kris is the one and only Santa.
They tried to take the premise of the original and bring it up to modern times, but it didn't work. The remake jumped all over and made references to the original... but didn't explain things nearly as well as the original. If I hadn't seen the original, I don't think I would have even put together that I was supposed to feel the magic of Santa. This version lacked so much, I sum it up in this short post. The original told a real story that was true to the times. I don't think it's possible to remakes such a perfect movie.