It's been almost three weeks and I still don't have the movie I paid for.
The only answer I can get on the status of my order was...
"I make all of the DVD-Rs to order myself and there are still some ahead of yours but I hope to have yours out this week. I apologize for the wait.
That was a week ago. Still no reply as to the status of the order, all I got was...
I'll email you again as soon as it is sent out to you.
Thanx for shopping with us, ~Brian at Trash Palace
Guess the whole ting is a rip-off. I hope no one else ordered fom this place.
Three weeks and the order has NOT even been filled. That's some very lousy Customer Service. Polite, yes. Customer Service, no.
"I have nothing to offer but blood, toil, tears and sweat." ~ Winston Churchill
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aravn4u
17 years ago
did you have to pay up front? if so Id ask for my money back if I were you,
did a goggle search for this movie unfortunately that site is the only one that came up for that title
looks like you can get it here: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150269952504
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robestes
17 years ago
Yeah. I paid up front. If I don't hear something by Monday, I'm going to start my barrage of phone calls and e-mails. I did that one time when I waited weeks for an item that was never shipped, and the people refunded my money AND sent me the item.
E-bay????? I've been burnt a few times on e-bay when ordering old movies and I just don't "e-bay" anymore.
Thanks for everything, aravn4u. Here's hoping you are having a great week-end!
"I have nothing to offer but blood, toil, tears and sweat." ~ Winston Churchill
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aravn4u
17 years ago
your welcome, good luck and as for ebay like you Im also leary of them but thuoght you might want to check it out hope you do the same
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robestes
17 years ago
Well... 2 days ago (on the 15th) my movie was delivered. Just a "tad" over three weeks.
It is a burnt copy (DVD-R) in a hand-created DVD case. The DVD Main Menu was plain and un-professional. I've created more professional looking DVD's on my laptop. The movie quality was not DVD quality, but was better than VHS. There was some distortion along the bottom of the screen, which appeared to be from the original recording to a high quality tape, perhaps to a studio master of some sort.
All in all... "about" what I expected. I'm just upset that TrashPalace.com does not tell you that your order must be burnt individually and that they do not inform you for the extreme delay in receiving your ordere.
I give them a D in Customer Service and a B- for Quality of Merchandise.
Robert
"I have nothing to offer but blood, toil, tears and sweat." ~ Winston Churchill
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aravn4u
17 years ago
Robert
glad to here you finally received it yr right
they should state this on the site
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