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WARNING re: Screen Archives Entertainment who sell this Blu-ray!


WARNING about Screen Archives Entertainment in the U.S who sell it exclusively for Twilight Time label. I've bought from Screen Archives for some years now, both soundtracks & more recently Twilight Time blu-rays which as we all know are very expensive. Screen Archives recently changed their shipping policy; if an order gets lost or goes missing & a customer doesn't receive it, they WON'T replace it unless the customer pays a high insured delivery charge, $40 (about £25 GBP) from the U.S to the UK. I was ordering three blu-rays including "Scream and Scream Again" so I payed that insured charge which made my total spend over £91 GBP including delivery for just three films!! I thought that would be it spend wise but I was wrong! The parcel was held by my local Post Sorting office & I had to go & pay a customs charge, more than £20 GBP on top of what I've already paid Screen Archives! Horrendous! I've complained to Screen Archives & all they said was there can be customs charges, etc., etc. & they REFUSED to help me, despite my being a regular customer & spending much money with them over the years! Terrible! If we order from amazon & pay such a high delivery charge, the parcel is then delivered by COURIER to the UK & no customs charge is made because it is not delivered by the POST service, which is all Screen Archives will use! I also argued this with them, that for what they charge they ought to send the parcel by COURIER and not POST but again, they made no comment! It's a crying shame that amazon don't sell Twilight Time blu-rays! Screen Archives are screwing customers! BE WARNED!

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This isn't really the store fault or problem if you pay custom taxes. BTW with Amazon the same would happen, except they charge them to you with your order and they refund if no taxes were charged at the border.

Also nothing force you to pay the 25$ shipping extra, I don't and my packages delivery go as well as they ever did.

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