Dial "A" for Arbogast
When I surf YouTube, I'm often amazed at what pops up, "unbidden."
Case in point: the other day, a thumbnail floated into view for an old 1940's industrial educational film called "The Dial Comes to Town."
I have no idea how/why it popped up. But I sampled it.
Again, likely an early 40's film. Well before my time. It opens with a "father knows best" father coming home from work to a home with mother, daughter...and grandfather (ah the good old days when our old folks could live with their grown kids.) To this Hitchcock buff, this opening scene has a suspicious "Shadow of a Doubt" vibe but then...ol' Hitch poisoned the well on a LOT of "normal, nice things." (Like motel showers.)
Anyway, it is soon established that "the phone company" will be having a community forum to introduce to customers the new "dial phone." Some family members(the women only?) go to this forum and look on the stage to see: a couple of men, a prim but attractive woman and -- a GIANT telephone finger dialing disc. (Shades of the one Hitchcock used for a giant finger to "Dial M for Murder.")
Though the men speak first from the stage, eventually the stage -- and the "dial demonstration" is given over to the woman, called "Miss White." Miss White is interesting casting. She is dressed professionally, leaning to "prim." But she IS attractive in the face and very commanding in the voice and line reading. It is her job to introduce the crowd to how the new "dial phone" will replace their crank phones and the operators who man them.
Its a pretty simple lesson really: folks are told how to stick their finger in the dial and how to dial. "Don't stop in the middle of a dial" Miss White cautions, "it might lead to a wrong number."
This was interesting. Miss White points out that with the new dial phone, the caller won't hear an operator say "Number, please." Rather, they will hear a DIAL TONE. And it is demonstrated. But it isn't the rather quiet, dull and monotonous dial tone of today -- it sounds more like a very loud ALARM BUZZ. I can only imagine how making a dial phone call was on the ears in 1942.
The film is dull in most ways of course, but Miss White is a brainy looker with a commanding speaking voice(the Psycho shrink could have learned a lesson or two here), and the movie IS great history of course. The crank phone is going away, as is an operator for every call. The dial phone is taking over -- but will eventually be repleaced by the touch tone phone. Which will eventually be replaced by the cell phone.
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When I finished watching "The Dial Comes to Town," I suddenly thought of Psycho.
Arbogast's great phone booth scene.
Could that scene be possibly the BEST "plot device functionality" scene of ALL TIME? Its hard to think of a better one.
For with a blinding, admirable clarity, Arbogast (Martin Balsam) steps into that phone booth, dials a number and moves the entire plot of the movie forward with ease. He tells an unseen Lila Crane EVERYTHING she needs to know to proceed. "Marion was up here -- she stayed at a place called the Bates Motel off the old highway." Without Arbogast's shoe leather determination and expert interrogation, it might have taken weeks (months) to turn up Norman and the Bates Motel on the radar. I do think it would have happened eventually because Marion did steal money and someone would have followed her trail. But Arbogast followed it first, and best, and FASTEST.
Arbogast in making this call not only advances the story(now Lila and Sam have the Bates Motel to investigate), he sets the stage for his own demise: he has played his role, he has given Lila and Sam the crucial information "just in time." So he can DIE now. And so he goes back to the motel, back to the house..and dies.
But back to the start of the phone booth scene. As a matter of modern nostalgia...we are getting TWO artifacts of another era here. One is the phone booth itself. Phone booths are still around on a very limited basis -- I think (can't think of the last time I saw one.) But for the most part, they are something from long ago and far away.
Indeed, there was a movie from TWENTY YEARS AGO (2022) CALLED Phone Booth, with Colin Farrell, about "the last phone booth in NYC" and how he is trapped in that booth by a controlling sniper on the phone with him; bystanders don't understand the hostage situation and sometimes die.
Phone Booth was written by a B-specialist named Larry Cohen, who swore that he actually pitched Phone Booth personally to none other than ALFRED HITCHCOCK in the 70's and there is some interview with Hitch circa Family Plot where Hitch alluded to it: "I could make a movie in a phone booth if I wanted to."
So there's a phone booth in Psycho -- but it has "double the nostalgia" because the phone inside the booth isn't touch tone -- its too early for that in 1960 -- but rather a dial phone.
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