No, O'Brien's character was a professional lawman, not a social worker. Here's the deal, as I see it: the criminals in White Heat are flawed yet deeply human; they have loyalties, which they often betray; and they can love and hate. Those who enforce the law are, in bold contrast, total professionals. They show little or no emotion. Undercover man Edmond O'Brien's character's becoming Cagney's pal was a ruse. He never really liked the guy. His job was to bring him down, which he did, and with no remorse or regret. What the movie seems to be saying is that this is how it is: criminals, while human (i.e. a lot like us,--those watching it, I mean), are people with few if any redeeming redeeming qualities. We can identify with them as human beings even as we disapprove of their actions. The job of the law is just that, a job. They're all business, and their coolness, even coldness, is at times indimidating, often downright off putting; and by the end of the movie they succeed, which is triumph of justice over those who commit crimes. What makes White Heat so powerful is a lingering affection for the criminals as human beings and our inability to feel anything for the law but a grudging respect. In other words, the film toys with our emotions, causes us to think and feel about what's going on in it, the essence of a first rate film. I think it's grand, see no inconsistencies in it. It's a classic in my book.
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