Yes, the PSU is not supposed to be serviced but i imagine it's possible to do it in some cases.
but if i was in their spot... if the fan is not working, if possible, i would just disconnect the fan and run it as is especially if the case already has decent cooling and the PSU is not being stressed too heavily. or... just replace the PSU as decent PSU's are not too expensive as i would say you should be able to get a decent one for no more than around $75, possibly less.
p.s. this is the one i currently have... http://www.newegg.com/Product/Product.aspx?item=N82E16817151093 ; it's $69.99 currently (free shipping) for the 520watt version and has a 5 year warranty which is good as most seem to be in the 2-3 year range. plus, the last i checked Seasonic is one of the most reliable PSU brands. mine is still going strong as i had no issues and it's 4 years now and i always had worse luck with PSU's dying than hard drives (3 PSU's dead vs 1-2 hard drives) even though hard drives are probably the most common hardware failure in a computer. but in my case... the PSU's fail not long after the warranties are up as i had one that cost about $110 back in 2006(Enermax brand) and it lasted about 4 years before it died and had a 3 year warranty. then then one after that i got cheaper(i want to say around $60), and was a cheaper brand(Rosewill), and that died not too much after the 2 year warranty is up. so i said screw it and went with a higher quality one with a long warranty which is what i got now and so far so good as it's i believe 4 years old this month which means i got about 1 year left on the warranty and i figure if it makes it 5 years it will probably last well beyond that is my guess. but thankfully when those PSU's died it did not damage any other computer hardware as i simply just got a new PSU and installed it and powered the computer up and all was good. on a side note... i leave my PC running pretty much all of the time to.
but the OP never said how old their computer is but unless it's pretty ancient chances are that PSU i linked to should work if they got pretty standard computer hardware and don't have a PC that uses too much power.
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