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RESOLVED: Duplicate images no longer removed?


There are seven duplicate images in the following gallery: http://www.imdb.com/title/tt0454970/mediaindex . Each pair has identical tags.

One duplicate appears to be the exact same size:

http://www.imdb.com/title/tt0454970/mediaviewer/rm848992512
...and...
http://www.imdb.com/title/tt0454970/mediaviewer/rm354521600

And the other six sets look as though the production company possibly loaded larger ones of each because one set is the size of Post-it® notes. Example:

http://www.imdb.com/title/tt0454970/mediaviewer/rm798660864
...and...
http://www.imdb.com/title/tt0454970/mediaviewer/rm1181944576

All seven of my updates were declined.

#170115-173632-824402
#170115-173731-551002
#170115-173817-602302
#170115-173857-971402
#170115-174018-799102
#170115-173931-853302
#170115-174140-985402

No problem, but I want to get this straight so that I don't waste my time trying to clean up other galleries. My questions are:

1) Were the six photo removal requests declined because the images are a different size, even though they're the same shot and have identical tags?

2) Was the removal request for the poster, which is identical in every way to the other in the gallery, declined because it's the primary image? And if so, why didn't a staffer just take the initiative and instead remove the other one?

What is the policy? I was given a link to the "Does not meet contribution guidelines" and a link to the "A-Z of all Guidelines." If a contributor knows the specifics it would save me the time hunting for it.

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Probably some kind of glitch, possibly human error. Also, please make sure that you provide a justification for how the image you want removed is inferior to a given duplicate, in the "explanation" field, when making these kinds of submissions.

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There are about 30 duplicates in the "Youth Without Youth" gallery:
http://www.imdb.com/title/tt0481797/mediaindex?ref_=tt_pv_mi_sm

I uploaded High Resolution versions of existing still pics,
but I couldn't get the 'small ones' deleted.

I tried multiple times to do it, but IMDB didn't delete the small versions.

Usually it works, so I don't know why.

It would be great if some editor could do the job,
because I have more HQ-images to upload there.

It will look awesome on a FullHD monitor when I'm ready.


The same in this gallery for "Passion": About 6-7 duplicates:
http://www.imdb.com/title/tt1829012/mediaindex?ref_=tt_pv_mi_sm

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Hi chizzy,

Apologies. Thanks for trying to clear up the title pages of duplicates, unfortunately it isn't always obvious in our vetting tools what is currently live on the page though I agree that in this case the duplicate images should have been removed. It looks like the duplicates you were trying to delete were officially uploaded to the page, ideally we would want to delete the other image though we appreciate this may not always be obvious to our users. If you encounter this again please try deleting the other version of the duplicate and it should be accepted. I've gone through and deleted them all from this title.

We are limited by our declined reason messages which is why this isn't as clear as we would like it to be for our users.

I hope this helps to clarify the issue.

Regards,
Will

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"If you encounter this again please try deleting the other version of the duplicate and it should be accepted."
Thanks very much, Will. I'll keep the above route in mind if I encounter the same sort of thing again.

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